Backs up data removes PC installs new PC restores data

Hardware/Software troubleshoot... customer service

Hardware/ Software Troubleshoo... Customer Service

Analytical Skills Communication Digital Subscriber Line Access... Problem Solving Technical Support

Adtran Analytical Skills Communication Help Desk Support Problem Solving

Zscaler IManage InTapp 0365 KoFax

SOPs IBM LAN

LAN CSS Cisco

LAN AWS WAN

CompTIA A+ Microsoft Certified IT Profess... Windows 10 Windows Server system administration

SQL HP ALM JIRA web applications REST API

SQL SSIS SSRS Java .NET

Desktop Support PC Support IT Support Technical Support CCNA

interpersonal skills

SLA´s OLA´s SOPs