researching/analyzing issues/p... hardware software operating systems telephony

Gather clarify/define and document scope business scenarios workflows

Microsoft Office Professional including Visio analytical

IT systems COOP Recovery Time Objectives (RTO)

XML Oracle MS SQL

Oracle MS SQL XML

PowerBI PowerApps SQL Agile Scrum

Computer Science Information Systems Engineering

SAS tools (Base SAS 9.4 SAS Macro SAS BI Suite Data Integration studio Enterprise guide

Process mapping Workflow modeling

Process mapping Workflow modeling Conceptual and logical data mo... Business rules modeling

Process mapping Workflow modeling Conceptual and logical data mo... Business rules modeling Scope management

Waterfall agile

Git/GitHub OpenShift Apache JMeter Python

IT Contract Management IT Contract Monitoring