JIRA business systems QA testing

SDLC Agile Scrum Waterfall CSV

development testing change management operational readiness API

System Teams Product Manager agile development management systems LEAN

UAT scripts PLM Business System Analys

department projects

Hardware/Software troubleshoot... customer service

Business Process IT Operations IT Service Management Implementation Experience Library Services

BSA

SQL Server DB2 Oracle Microsoft DevOps business systems

CRM systems CSP CTS staffing industry

Agile Waterfall Jira Confluence

implementation

analysis system requirements ST/UAT planning support coordination

user stories system diagrams low-level design documents.