Anatomic Pathology Banking Software Cell Culture LabWare Problem Solving

Biology Cell Culture DNA Sequencing NGS RT-PCR

Adobe Creative Suite

Cell Culture Cryopreservation GMP Aseptic Processing Aseptic Technique

Computer Literacy Interpersonal Communication Customer Support Customer-Focused Service

Service Calls Slack MS Office JIRA Pagerduty

ABAP SAP Basis SAP HANA SAP SRM Calc Views

Data Entry GED

SHIP

IVR call routing SAFe / Agile API testing

Agile methodologies Oracle SQL PL/SQL Water-Scrum-Fall model

Call Manager Unity Connection Jabber WebEx CCNA

call tracking IT Service Desk

PMI agile waterfall data systems

managing customer calls Strong Interpersonal Communication professional courteous