HDICSR Service Desk Analyst Customer Service

data migration interfaces unit testing integration testing user acceptance testing

SDLC interviews observation surveys existing written documentation

SDLC Agile Methodology Information Technology

verbal written sales customer service social media

Microsoft Office Outlook Word Excel CRM applications

Great Customer Service Desktop Support ServiceNow

Customer Support/Account Rep

Agile Methodology Technology Procurements SDLC

problem-solving

Customer Service Serviceenvironment

COB

Adobe Acrobat Microsoft Excel Customer Service Data Entry Internet

Manager including Business Intelligenc... Customer Care Customer Experience Business Units

Customer Success Manager