Incident Management Problem Management Configuration Management Change Management Knowledge Management

Systems Integration Implementation SDLC Project Management SCCM

SharePoint architecture ITIL/Service Management Microsoft 365

Active Directory IP DHCP DNS WINS

IT service management framewor... ITIL Microsoft Office IT service deliver Atlassian’s JIRA

Active Directory Azure AD Office 365 Admin IT Service Management Windows

Right-sizing of systems System utilization ServiceNow Lifecycle Management of System...

Service Delivery Management Azure AWS or GCP

troubleshooting at L2 + Windows Desktop Support Pharma LAB devices and instrum... AntiVirus AD

ServiceNow IT service management ITIL

ServiceNow IT service management ITIL

SDLC delivery methodology Microsoft Dynamics CRM API service management API development and Azure

Communication Customer Service Employee Engagement Employee Relations Human Resources Information Sy...

Analytical Skills Lean Processes Manufacturing Processes Optimization Process Capability

API Gateways API Management Azure Kubernetes Service (AKS) Electronic Data Interchange (E... MuleSoft Anypoint Platform