IT service delivery SDLC DevOps Python SQL

communication presentation problem-solving PCA IT operations

Azure AD Azure services switches firewalls Azure Blob Storage

Hardware/Software troubleshoot... customer service

Hardware/ Software Troubleshoo... Customer Service

Business Process IT Operations IT Service Management Implementation Experience Library Services

Business Alliances IT Service Management ITIL Certified Presales Project Implementation

Documentation GLPI IT Service Delivery Information Technology Problem Management

Documentation GLPI IT Service Delivery Information Technology Problem Management

Release manager salesforce IT Service Management

IT infrastructure Service Delivery Manager networking security ITIL

Tableau Power BI Azure Amazon Web Services.

Knowledge of ITIL Troubleshooting Windows 10

API Management IT Service Automation AWS GCP

Java Core Java Java 7+ Angular 2+ Microservices