Responsibilities: -
- Responsible for ensuring effective operation & maintenance of the server.
- Responsible to keep record of perfo1mance parameters of server /data.
- Responsible for implementing Advanced network solutions.
- To liaise and provide technical support/training to other teams/colleagues in the development and use of network systems, protocols, and all hardware and software issues.
- Responsible for the development of the IT infrastructure (Active Directory, LAN/WAN, Linux Server, Firewall, AV/Backup ...)
- Installation of standard computer equipment configuration, security marking, and distribution of equipment.
- To set up user accounts (network/email) where required.
- To assist in the audit of trust IT policies.
- Responsible for maintenance of the database
- Responsible for undertaking technical assurance role on agreed tasks.
- Responsible for providing on-call support at reasonable times and with prior notice.
- Responsible for the latest Antivirus/Backup/Security solutions.
- Responsible for handling Hardware /Networking/ AV Problems independently.
- Responsible for the smooth functioning of the IT Infrastructure of the Organization & timely resolving the issues if any.
- Responsible to identify new trends in IT and implement the same.
- Ensure proper Reporting & Completion of Activities from subordinates.
- To take ownership to maintain costing & upgrade IT infra for all Client's Branches.
- To discuss, negotiate & arrange IT equipment as per requirement.
- Responsible for Digital Ce11ificate buy new/ renew for e‐Tender.
- To ensure smooth working of all software like SAP, Tally, etc. in coordination with the corresponding Agency.
- Office 365 administration, Exchange Mailing & Implementation of different tools available in 0365.
- User awareness & training on 0365.
- License Compliance ‐Review existing License, Identify Gaps if any Plan &
- Implement same (Windows, Office, 0365, SQL, Acrobat if required, AutoCAD & Other design Software).
- Responsible for ensuring IT uptime as per SLA /Predefined criteria.
- Responsible for ISO & Other Audit as per the requirement.
Essential Skills Required: -
- Networking, Windows Server, firewall, Security & backup, License Compliance, O365
- Technical Skills
- Planning Skills
- Customer focus
- Problem Solving Skills
- Time Management