Data Scientist

As a Data Scientist, you will be responsible with enhancing our contact center solutions through the development of advanced NLP algorithms and models. You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models. You bring to this team environment a strong foundation in machine learning and deep learning, as well as the curiosity and grit to see a project to delivery.

How will you make an impact?

Participating in high-level, undefined ideas and business problems using structured and unstructured data 
Developing product offerings through careful consideration of business value and data analysis 
Building and fine-tuning deep learning and machine learning models, with an emphasis on large language models
Communicating research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders

Have you got what it takes?

BS or MS in Computer Science or related degree
2+ years of experience implementing machine learning and NLP models using real-life data
Experience working with deep learning models
Proficiency in Python programming
Advanced knowledge of statistics

You will have an advantage if you also have:

Proficiency with deep learning libraries (PyTorch, TensorFlow, JAX, etc.)
Experience deploying NLP models in production environments, ensuring scalability and performance
Experience with building and/or fine-tuning large language models

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.