Data Scientist

So, what’s the role all about?

As a Data Scientist, you will be responsible with enhancing our contact center solutions through the development of advanced NLP algorithms and models. You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models. You bring to this team environment a strong foundation in machine learning and deep learning, as well as the curiosity and grit to see a project to delivery.

How will you make an impact?

Participating in high-level, undefined ideas and business problems using structured and unstructured data 
Developing product offerings through careful consideration of business value and data analysis 
Building and fine-tuning deep learning and machine learning models, with an emphasis on large language models
Communicating research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders

Have you got what it takes?

BS or MS in Computer Science or related degree
2+ years of experience implementing machine learning and NLP models using real-life data
Experience working with deep learning models
Proficiency in Python programming
Advanced knowledge of statistics

You will have an advantage if you also have:

Proficiency with deep learning libraries (PyTorch, TensorFlow, JAX, etc.)
Experience deploying NLP models in production environments, ensuring scalability and performance
Experience with building and/or fine-tuning large language models