Description

Responsibilities

Develop, configure, and support Maximo
Work with the Solution Architect and/or Business Analyst to translate the customer requirements into a Maximo solution
Develop, deploy and test custom codes using Maximo Framework
Develop and support interfaces required for various interactions between Maximo and other systems such as PeopleSoft, SAP, GIS, and Click
Create Software Design Document, Configuration Document, and Integration Design Document
Setup different end points and configure Maximo Integration Components
Setup Integration components such as Publish Channels, Enterprise Services and End Points 
Develop automation Scripts for Integration
Provide technical support to customers
Organize, and prioritize multiple support requests at the same time
Fix Maximo Application and Integration related issues and bugs
Conduct root-cause analysis for technical issues

Qualifications

5+ years of work experience in a customer-facing enterprise technical support, IT support, or as a technical engineer
Hands-on experience configuring Maximo
Programming experience in Python or Jython
Experience with MBO and Java customizations including Java main classes, Field level classes, Action Classes, Custom Cron task and Bean class
Experience with Maximo Integration Framework, Object Structures, Enterprise Services, Publish channel, External System, End points, Processing Rules and user exits.
Experience with Maximo Escalations, Crontask, Domains, Security groups, Conditional Expression Manager
Expertise in debugging user Exit Java code to find the root cause of Integration issues
Ability to diagnose and troubleshoot basic technical issues
Working knowledge of enterprise asset and work management processes
Must have strong customer service skills
Must have excellent verbal and written communication skills, including presentation, facilitation, and coordination skills

Education

Any Graduate