Customer Service Serviceenvironment

manage diverse projects application modernization system integration cloud migration AI

RDCS RCIS

DNS DHCP GPO SCCM Asure

COB

SQL AWS/Azure SaaS

basic Microsoft Office Outlook Word Excel account information

project management Senior Manager direct or matrix

CPC CCS-P

SPOC including contacts information technical diagrams post major incident reviews

MECM SentinelOne EDR Microsoft Operating Systems Disk encryption

Billing Finance Legal Tax Customer Service

C# MVC ASP.NET Core jQuery AngularJS

C C++ OSI Model Protocols TCP/IP stack

Call Center CMS Avaya Supervisor/ eWFM /IE... MS-Excel AHT