AutoCAD Drainage Area Maps Channel Calcs Civil 3D Stormwater

Cisco Call Studio Cisco ICM Script Editor Sales force Cisco CVP Cisco ICM

CSR Insurance Customer Service Specialist KPIs

Contact Center systems CTI Automatic Call Distribution

Computer Literacy Interpersonal Communication Customer Support Customer-Focused Service

Service Calls Slack MS Office JIRA Pagerduty

Data Entry GED

SHIP

IVR call routing SAFe / Agile API testing

Call Manager Unity Connection Jabber WebEx CCNA

call tracking IT Service Desk

managing customer calls Strong Interpersonal Communication professional courteous

Call Center CMS Avaya Supervisor/ eWFM /IE... MS-Excel AHT

VOIP/ IP telephony Cisco UC Manager / Call Manage... Cisco Jabber

communication