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customer support & services Chat flow procedure & Processe...

Customer Support

COBOL/JCL/CICS modules SDLC including requirements functional specs design custom development

Infor XA Salesforce.com Customer Support ERP MS Office

service-now Help Desk

CSR programs CSR within Financial Services

cold calling

Salesforce web-based platforms Consumer Relations strategies processes

Customer Service call inbound Biomedical medical

Desktop Support win /MAC OS MS office Suite Custom Apps VPN basic Network troubleshooting....

Communication typing

chat support email support customer care customer executive

Hindi English BPO Voice Process

English Hindi communication skills bpo voice process