Desktop Support

Management database Incident Resolution including restoring functional... installation configuring

Manage Desktop Devices Service now EUC tools remote support tools MS office

ITIL process of Incident Change Problem Service Request Manage Desktop Devices

EUC Desktop M365 Voice Services

ITIL process of Incident Change Problem Service Request Manage Desktop Devices

Manage Desktop Devices windows 10/11 OS ITIL process

CCNA Network+ CCNP network administration networking

Microsoft Power BI Desktop Power BI Mobile Power BI Embedded Power BI Report Server Power Query

Helpdesk Desktop

Networking troubleshooting Windows Active Directory

Troubleshooting Networking Active Directory VPN Windows

Troubleshooting installation networking

Microsoft Ticketing Technical Support Customer Service Windows 10

LAN WAN Wireless VPN VLAN