JavaScript XML AngularJS HTML/CSS Flow Designer

Arbor Text XML DITA Adobe Illustrator Automotive Domain

Salesforce Service Cloud APEX TRIGGER Lightning SOQL

ServiceNow SLA BI Performance Tuning Business Impact Analysis

Customer Service Grievances Attention to detail.

data entry word processing (Word) Outlook solid troubleshooting problem-solving

solid troubleshooting problem-solving customer service skills

O365 Switch Router Firewall

OneSource Customer handing Email Support

staffing & recruiting VMS (Vendor Management Systems... MS Office

Java J2EE spring web service

Access Control Active Directory HTTP RBAC

Service Cloud Salesforce modules

Azure Functions App Service Eventgrid SQL PaaS

MS Office Project Managers MS Office package Troubleshooting