SLA\KPIs PWA

PWA Contract Budget

Collibra SAP PEGA Service now SQL

WMS OTM GTM Precision Regulatory

SDLC interviews observation surveys existing written documentation

Salesforce QA Autoamtion MAnual Selenium

Service Now Java Python JavaScript Cloud Computing

Windows Linux Technical Support Engineer Desktop Support Engineer IT Help Desk Technician

call tracking IT Service Desk

Sales Cloud Service Cloud Salesforce MongoDB Azure

Wireless Service application/network design KPI’s

Office 365 Mobile support MS Authenticator Configuring troubleshooting

Network offering SDWAN VNX Software Defined Network Voice Solution Network and Telecom

IT Service Desk.

verbal written sales customer service social media