SDLC SQL Excel Access VBA

SaaS

business leaders service line technical solutio... Business Analysis SAP Oracle

Business Analysis SAP Oracle CRM / ERP Database Administrator

C-Suite customers stakeholders IT service delivery teams

IT web Applications

business continuity disaster recovery security IT auditing risk analysis

Process mapping Workflow modeling Conceptual and logical data mo... Business rules modeling

Business Impact Analyses Risk Assessments VSP background

CISM CCSP CISSP CJIS business processes

Certified System Administrator... Certified Implementation Speci... ServiceNow IT Service Management (ITSM)

General Profile Business Expertise

IFBs RFQ

IFBs RFQ

SQL querying database tables writing complex queries JIRA SCRUM