GDOT MVP

SLDC JAD CRM

BABOK Workflow

Business Analyst grants management loan servicing process User acceptance testing

IFBs RFQ

Scope management Sigma Google Amazon Microsoft cloud

Process mapping Workflow modeling Conceptual Scope management

Business Analyst

CUSTOMER SERVICE

Analysis Planning Monitoring Life Cycle Management Strategy Analysis Data Analysis

ServiceNow Okta Remedy Active Directory

.NET C# WPF WCF Maven

Microsoft SQL Word Excel Visio Microsoft Office

UAT Microsoft Office Suite Visio Smartsheet Microsoft PowerPoint

MSOffice suite risk management audit compliance Quality Assurance