Effective communication skills hardware/software network connectivity network printing email

researching/analyzing issues/p... hardware software operating systems telephony

Service now Windows OS Microsoft Active Directory GPO Microsoft Office Suite

Service now Microsoft Windows 98 Software Installation Microsoft OS Microsoft Active Directory

Linux Scripting Troubleshooting Databases REST services (API)

Windows/Linux/Mac OS Maintain network servers associated hardware software services

Windows Desktop OS MS office Outlook Mobile Device support IT Service Management

Microsoft Office troubleshooting hardware break/fix support

Microsoft Intune Office 365 Service Desk ITIL JAMF

Service Request Incident Problem management build Proactive Monitoring cap... Platform Security

ITSM Reporting Incident Management DC-DR DR-DC Fall-back Vault Restoration

Windows Unix Scripting AWS Splunk

Cisco networking VPN Support Cisco FirePower Cisco WLC Unified Communications

Windows 10 Service Now Asset Management Tool Troubleshooting

TCP/IP Microsoft Exchange 2010 and 20... VDI Windows 7/ 8 /10 O365