IT Service Delivery ERP ROI

VMware vRealize OpenStack Microsoft Hyper-V Oracle OVM RedHat KVM

communication presentation problem-solving PCA IT operations

Hardware/Software troubleshoot... customer service

Business Process IT Operations IT Service Management Implementation Experience Library Services

NOC Networking Word PowerPoint Excel

Microsoft Office

HTML SQL MS Office specifically Word Excel

MS Office Suite MS operations systems

Microsoft products operating system basic networking

Automation SA/390 support Applications Development Infrastructure IT Operations IT Production Support

IBM WebSphere Application Serv... Linux administration Oracle Application Server Policies and procedures IT operations

Communication Customer Experience Customer Satisfaction IT Escalation Launches

Python Visual Basic VBscript Office 365 Active Directory

Sales Product Management Operations IT Netcracker