Customer Service Grievances Attention to detail.

Infra background IT Security Security Tools

Python Alteryx Dataiku

Installation IT equipment configuration Administration Management

data entry word processing (Word) Outlook solid troubleshooting problem-solving

ServiceNow ZenDesk Microsoft Dynamics MS Teams Javascript/Node

solid troubleshooting problem-solving customer service skills

PMP Prosci Power BI ServiceNow

Python Unix Shell Perl SQL Solaris

Installation Removal of IT equipment troubleshooting

AWS Qlikview Power BI ETL tools

MySQL MSSQL Python

Azure DevOps CI/CD pipelines

Java Spring Boot Kafka Jira

O365 SharePoint OneDrive MS Teams AGILE methodology