Talend Platform Management Platform Support ITSM tools knowledge ITIL ITIL framework

Active Directory IP DHCP DNS WINS

Application Support ITIL ITSM Linux Wi-Fi MESH

ITIL Microsoft Offic SSRS ServiceNow SharePoint

CCSE Certified Cisco Certified – CCNP ITIL v3 Foundation Project management awareness

IT service management framewor... ITIL Microsoft Office IT service deliver Atlassian’s JIRA

ITIL process troubleshooting support problem resolution Routing Switching configuration & Trou...

SQL Unix Shell scripting Splunk Dynatrace ITIL

Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys

ServiceNow IT service management ITIL

ServiceNow IT service management ITIL

RWA BASEL 2/3 Oracle PL SQL Unix

DB2 UDB DBA IBM Performance Tuning Query Optimization index creation

ServiceNow Studio JavaScript HTML CSS SQL

Multi-site connectivity Data Centres Wi-Fi DHCP DNS