Service desk team lead

Microsoft Office suite O365 desktop hardware/software network connectivity network printing

Communication Protocols Internet Protocol Suite (TCP/I... Job Skills Transmission Control Protocol... Troubleshooting

Help Desk Support Customer Service Patch Management Desktop/Laptop/Server Hardware

xDSL FTTC FTTP

SDWAN Service desk

MS Office ITIL Windows 7 Windows 10 Incident Management

Windows and Mac hardware Basic software support Basic troubleshooting

SCCM Service Desk App Support Desktop Management

Python Selenium GIT Manager Quality Assurance Version control

MUST problem-solving Previous Analyst/Customer Serv...

ZOHO ITSM service Desk access network printer

Call Tracking Client Services Desktop Computers Desktop Support Peripherals

Windows Microsoft Office Market Data Applications (

SCCM Active Directory Security IT Service Desk