Service Now ticketing system customer service

Agile Support Service Desks Application Development Release Management

AWS Skills

Help Desk support Lotus Notes Microsoft Office Suite Windows 7 and Windows 10 VPN

Java Linux Shell Scripting DevOps AWS

SQL .NET typescript python Lambda

Agile/DevOps processes including change process SLA

Microsoft Office Excel Word PowerPoint

ITIL methodologies Microsoft Office 365 Request & Asset management. Hardware Troubleshooting Microsoft Intune administratio...

ETL UNIX scripting debugging Oracle AUTOSYS

DNS Active Directory SQL Automation PowerShell Scripting

Customer Support

Active directory DNS DHCP IIS Antivirus

Audio Visual Systems Technical Drawing Technical Support Troubleshooting

Microsoft Azure AWS IaaS PaaS Technical Support