Jira Troubleshooting Techanical Support

CCNA Juniper Cisco Palo Alto Arista

Basic Shell Python Unix Linux

Windows Desktop Active Directory PowerShell Scripting Wireshark Splunk

Windows Desktop Active Directory PowerShell Scripting Wireshark Splunk

Juniper (routers switches) Cisco Arista Alcatel

PowerShell Python Docker Ansible MS365

POSTMAN QA/ E2E Testing UAT testing support AGILE Salesforce platform

o Networking switches o Mobile device management Troubleshooting

LMS Budget PM

EC2 S3 Lambda Docker REST web services

Agile Methodologies (Scrum) Stakeholder Management Requirement Analysis UI/UX and developer Collaborat... Testing Support

telecommunication services IT Hardware Support including diagnosing VoIP technologies troubleshooting service issues

Advanced technical analytical troubleshooting problem solving

Microsoft Operating Systems Microsoft Azure Active Directo... Office 365 Windows Operating Systems C