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Desktop PC Support ServiceNow Microsoft Windows 10 MS Office products

MS Windows Microsoft InTune

Windows 10/11 Office 365 Android iOS Mac

Engagement Deliverable Program/Project Overview ticketing system Windows/Mac

OSI network TCP/IP Windows Linux

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Cisco VPN TCP/IP Office 365 Technical Understanding TCP

Dynamix Microsoft SQL Server SQL SSRS Microsoft Windows desktop

Hardware Installation Mac Technical Support Ticketing Systems Troubleshooting

Knowledge Acquisition Operating Systems Troubleshooting Windows Mac

SQL Server Power BI Desktop Windows Debugger PowerShell C#

Office 2016 Microsoft Visio Microsoft Project Desktop Support Windows 10

SCCM Windows Hardware Troubleshooting AD modern technology CCNA

Windows 60% & Mac 40%