Maintains analyzes troubleshoots repairs

break fix customer service skills

EIS Networx WITS Connection II Client 2

Routing Switching Network support CCNP ITIL

Service Now ticketing system customer service

SDLC/Waterfall/Agile MS Office

Project Management Agile Coach SMEs

DevOps concepts tools and systems

Hadoop Big Query Python R SQL

AWS Cloud Formation Technical Python Gitlab CI/CD

Visual Basic C++ Java SAP

Test Scripts SAP Salesforce.com HP ALM DocuSign

Network supporting supporting PC Hardware mobile networks

Office 365 Mobile support MS Authenticator Configuring troubleshooting

IT services A+ Certification Software/hardware breakfix