Biology Cell Culture DNA Sequencing NGS RT-PCR

Adobe Creative Suite

Cell Culture Cryopreservation GMP Aseptic Processing Aseptic Technique

Computer Literacy Interpersonal Communication Customer Support Customer-Focused Service

Service Calls Slack MS Office JIRA Pagerduty

ABAP SAP Basis SAP HANA SAP SRM Calc Views

Data Entry GED

SHIP

IVR call routing SAFe / Agile API testing

Agile methodologies Oracle SQL PL/SQL Water-Scrum-Fall model

Call Manager Unity Connection Jabber WebEx CCNA

call tracking IT Service Desk

PMI agile waterfall data systems

managing customer calls Strong Interpersonal Communication professional courteous

eview and oversee all manual t...