PC/internet navigation Self-motivation detail-orientation customer service

Customer Support

Team Management Process Improvemen Quality Control Customer Service

Verbal Communication Data Entry Microsoft Excel Microsoft Word Customer Service

HDICSR Service Desk Analyst Customer Service

data migration interfaces unit testing integration testing user acceptance testing

SDLC interviews observation surveys existing written documentation

SDLC Agile Methodology Information Technology

verbal written sales customer service social media

Microsoft Office Outlook Word Excel CRM applications

Great Customer Service Desktop Support ServiceNow

Customer Support/Account Rep

Agile Methodology Technology Procurements SDLC

problem-solving

Customer Service Serviceenvironment