Help Desk Analyst

Microsoft Office suite O365 desktop network connectivity

computer hardware software peripherals components networking

ITIL Microsoft Office suite

ITIL ServiceNow

Quality Management Systems

Computer Repair Help Desk Support Networking Software Installation Troubleshooting

VOIP AV/Conference OS version

Office 365 CDR

CDR MS Office Suite

Office 2016 Microsoft Visio Microsoft Project Desktop Support Windows 10

SCCM Windows Hardware Troubleshooting AD modern technology CCNA

Troubleshooting Hardware Break-Fix Installing

Windows 60% & Mac 40%

Java SQL Oracle DB