SHIP

ticketing software organizational skills

EBT Microsoft Office

MS Office Suite ServiceNow BMC Remedy. Active Directory software installation

RACF

Microsoft certifications Microsoft SharePoint

Help Desk Analyst databases Microsoft certifications Power Shell

hardware software systems Strong communication skills

UPS PDU

Generators UPS PDU Air Conditioning

Computer Repair Help Desk Support Networking Software Installation Troubleshooting

Oracle Talent Help Desk SQL OIC

Unix/Redhat Apache/Tomcat SQL

Provides basic diagnosis analysis

CSB-IT Help Desk