CUCM CUC SME Cisco Gateway

Voice Process & Lead Generatio...

Service Now Salesforce Networking Troubleshooting Voice Networking

Active Directory DNS DHCP GPO IIS

telecommunication services IT Hardware Support including diagnosing VoIP technologies troubleshooting service issues

presentation skills

tests voice data equipment

Artificial Intelligence (AI) ClientSuccess Cloud Computing Digital Technology Digital Transformation

Customer Service Communication Problem Solving

Cisco

CAS CCS H323 SIP MGCP

Interactive Voice Response (IV... Scripting Project Teams System Integration System Performance

Interactive Voice Response (IV... Data Flow Service Desk Technical Support

Cisco Systems TCP/IP Voice over IP (VoIP) Wide Area Network (WAN) Network Security

SAP EWM Pick by Voice ABAP