ITIL DevOps

Technical writer

Technical Writer MadCap Flare Jira Agile HTML

sales customer service social media marketing or related field verbal

verbal written

analytical interpersonal written and oral communication skills

MS Office Suite Adobe Product Suite DITA XML 3D modeling Creative Design

prioritization skills Strong analytical problem-solving data interpretation skills

ustomer needs write code in ABAP Fiori CAP RAP

SQL gap analysis MS Excel JIRA Quality Assurance Testing

English Resume Writing

SOP Technical Writer documentation Salesforce

C++ Write clean efficient system architecture APIs

Microsoft Office Visio or Draw IO Adobe Acrobat Six Sigma ITSM or comparable

cycle including discovery design development testing