Hardware/Software troubleshoot... customer service

Windows XP / Vista / Windows 7... Ms Office testing debugging

Business Process IT Operations IT Service Management Implementation Experience Library Services

Adtran Analytical Skills Communication Help Desk Support Problem Solving

CMDB including Microsoft IBM CHAMP CSAM

JIRA Git SVN SQL database management systems

MS Office products Excel Word IT systems processes

CompTIA A+ Microsoft Certified IT Profess... Windows 10 Windows Server system administration

Hardware Deployments Interpersonal Skills Management Information Systems...

Linux Unix Universe SQL Shell UNIX

SQL VisualBasic Systems Analysis Databases C

SYSTEM SECURITY CLOUD INFRASTRUCTURE CYBERSECURITY

IDoC sales orders strong communication IT systems

user stories system diagrams low-level design documents.

React C# .NET REST API development. SQL