Business Analyst / Data Analyst

Responsibilities:

• Ability to operate as an individual contributor as well as manage a team of offshore analyst
• Evaluate business features, gather reporting requirements, and uncover areas for improvement
• Responsible for developing, maintaining, and managing advanced reporting, analytics, dashboards
• Provide Ad Hoc data support – requires proficiency in SQL, R or Python
• Effectively communicate insights and plans to cross-functional team members and leadership
• Gather critical information from various stakeholders to create actionable improvements to analytics
• Ensure solutions meet business needs and requirements by testing and coordinating with testing group
• Monitor performance of current reporting and services; ensure no gaps in existing feature reports
• Monitor deliverables and ensure timely completion of projects for themselves and their team
• Develop tagging requirements for implementation by front end teams for reporting

Skill/Background Requirements:

• A bachelor’s degree or equivalent experience in a mathematical, analytics, or software engineering field
• Advanced skills in Microsoft applications including Word, Excel, Powerpoint and Outlook
• Excellent planning, organizational, and time-management skills
• Code development skills, experience with YAML, or experience with SDLC, SQL (HIVE)
• A solid understanding of SQL, relational databases, and normalization
• Proficiency in use of query and reporting analysis tools: Tableau, Pivot, Kibana or similar
• Executive communication skills
• Experience with A/B testing for optimization and canary release tactics
• Ability to analyze and interpret data; strong analytical and problem-solving skills.
• Ability to define key performance indicators / metrics
• Ability to manage multiple projects at one time while prioritizing and organizing effectively
• Nice to Have: Git, ElasticSearch, or data mining experience