Business Development Manager

Roles & Responsibilities

Job description:

The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining strong customer relationships, negotiating and closing deals, and collaborating with cross-functional teams to ensure customer satisfaction. They will also develop and implement sales strategies, participate in industry events, and conduct market research to stay updated on industry trends.

• As part of the leadership team, he/she will provide strategic input and direction to short and long-term business strategy to business executives & delivery teams.
• Identify and develop new business opportunities at B2B/B2C channel by promoting company services to new and existing Clients.
• Develop and manage new and existing clients by providing high caliber of service, explore and identify all their needs.
• Approach new businesses with proposals.
• Manage and maintain sales / client’s database.
• Establish & maintain efficient relationship with new and existing clients
• Generate new business opportunities in assigned territory / channel
• Create proposals for target clients with relevant info and quotes
• Manage clients- / projects- receivables and cash collections in light of preset financial KPI
• Ensure clients have positive experience by communicating effectively pre and post deal process.
• Evaluate the economic, strategic costs and benefits of clients and execute plans while working with key internal stakeholders.
• Work closely with relevant departments / colleagues - commercial, marketing, supply to ensure efficient operation in terms of - availability, database & delivery
• To act effectively as team player with company management / colleagues taking proactive role in improving overall company performance.
• To establish / build long term efficient relationship with clients in targeted channel / market
• Manage customers- needs / expectation in line of company guidelines to ensure win / win relation

Requirements

The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining strong customer relationships, negotiating and closing deals, and collaborating with cross-functional teams to ensure customer satisfaction. They will also develop and implement sales strategies, participate in industry events, and conduct market research to stay updated on industry trends.