IT Project Manager

Summary of Responsibilities: 

● Lead the development of S.M.A.R.T. project goals and objectives, baseline plans, budgets, resource plans, and working collaboratively with multiple departments and stakeholders, balancing competing priorities.
● Coordinate the end-to-end system development lifecycle (requirements gathering, configuration, test case development, training programs, etc) of medium to large-scale technology platforms
● Collaborate with business and academic unit leadership and various internal teams to develop and adopt new processes and technologies.
● Develop end-user and stakeholder engagement strategies. Develop process-related documentation including but not limited to decision matrix, data models, process flows, and process diagrams.
● Identify needed change, sponsor change initiatives, and search for opportunities to adopt best practices.
● Manage project planning including the development of user stories, epics, and sprints
● Conduct effective retrospectives and lead teams to continuous improvement.
● Provide updates and intelligence to drive decisions with effective communications.
● Coordinate with stakeholders to ensure consistency in messaging.
● Identify, research, resolve, and escalate risks and issues as needed; Identify critical resource needs and working with other leaders, recommend appropriate internal and/or external resources to ensure successful delivery
● Manage vendor relationships and resolve vendor resource/delivery issues
● Provide broad assistance to the organization and manage all aspects of related projects to ensure alignment of overall strategic objectives

 

Prerequisite Qualifications: 

● A Bachelor’s degree in Information Systems, Project Management, Computer Science, or a related field.
● Several years of consulting experience managing medium to large-scale technology deployments, incorporating traditional, Agile, and hybrid delivery models.
● Working knowledge of relevant business management principles, and experience analyzing current processes to determine improvement in order to achieve efficiencies.
● Experience building and leading project teams, and managing and motivating team members.
● Excellent interpersonal and communication skills, with a demonstrated ability to work independently and as part of a team in a collaborative environment, and a commitment to user experience.
● Demonstrated experience working with senior business leaders across the organization.
● Excellent meeting, workshop facilitation, and presentation skills
● Strong written and verbal communication skills
● Demonstrated ability to adapt to change and keep the team focused and motivated when faced with unforeseen changes and uncertainty.
● Candidates should be prepared to share examples of past project management deliverables and artifacts.

Preferred Qualifications: 

● Project Management Professional (PMP) or equivalent certification
● Experience with delivering PM training a plus
● Experience with the development and use of Smartsheet
● Experience with Visio, Lucid or other process flow diagramming tool sets
● Knowledge of ITIL, Service Management, and ADKAR Change Management frameworks