Jira Admin

Responsibilities:

• Configuration Management: Configure and customize Jira workflows, issue types, and permissions to meet the needs of our teams.
• User Management: Manage user accounts, groups, and permissions.
• Reporting and Analytics: Generate reports and dashboards to track project progress and team performance.
• Add-on Management: Install, configure, and maintain Jira add-ons to enhance functionality.
• Troubleshooting: Troubleshoot and resolve Jira issues and performance problems.
• Training and Support: Provide training and support to users on Jira best practices and workflows.
• Process Improvement: Continuously identify opportunities to improve Jira workflows and processes.
• Documentation: Create and maintain clear and concise documentation for Jira processes and configurations.

Qualifications:

• Proven experience as a Jira Administrator or similar role.
• Strong understanding of Jira workflows, configurations, and best practices.
• Experience with Jira administration tasks, including user management, permissions, and issue types.
• Knowledge of scripting languages (e.g., Python, Groovy) for automating tasks.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.