Description

Job Duties

  • Monitors helpdesk ticket queues and prioritizes tasks based on severity and priority levels.
  • Performs lookup value and metadata entry and maintenance to support the application.
  • Understands company Administration screens and uses the application where appropriate.
  • Performs user security change requests using in-house tools and template T-SQL scripts.
  • Utilizes knowledge of T-SQL to perform application metadata and security maintenance activities.
  • Develops and implements data scripts using IDERA Rapid SQL for SAP ASE databases.
  • Performs testing of lookup values, metadata modifications, and application security for quality assurance.
  • Performs metadata analysis to ensure the case management systems function properly.
  • Assists with maintaining procedural documentation for the metadata administration and application security tasks.
  • Assists team members and training staff with the collection and implementation of metadata.

 

Minimum Qualifications

  • Knowledge and understanding of T-SQL fundamentals.
  • Bachelor’s degree with an IT-related major or minor; OR Associate’s degree with an IT-related major or minor
  • two years of experience in the IT area.

Key Skills
Education

Bachelor's Degree