Microsoft365 Administrator

Key Responsibilities:

This role require candidate to work in shifts and interact with customer on a daily basis.

Work on ongoing and new projects throughout project life cycle.

Serve as subject matter expert for messaging & collaboration and mobile device management technologies

Be on-call on a rotational basis for critical issues.



Knowledge/Skills Requirements:



Expert on Messaging platform including Office 365, Microsoft Exchange, Sharepoint, Microsoft Teams, InTune, AutoPilot, etc.

In depth understanding of the capabilities of MS Office 365

Responsible to manage large and distributed Active Directory environment

Proven experience with Microsoft Active Directory services including forest and domain design, policies, trusts, replication and topology.

Experience implementing GPOs, OU, resources, security principals, replication, DNS/name space, group policy management, schema modifications, ADFS, SSO, domain/forest creation

Well versed with security aspects and maintain system security as per industry standards.

Strong shell scripting (PowerShell, SQL, VB…)

Working knowledge of Mobile Device Management (MDM)

Work with third-party vendors / professional services and in-house developers as necessary

Compose and compile thorough documentation to enable ongoing administration and support of their respective systems and applications.

Strong ITIL process knowledge

Strong analytical, troubleshooting and problem-solving skills

Strong communication and collaboration skills



Professional Experience:


End to end incident, problem management with RCA

Be On-Call for critical issues

Review and recommend improvements within existing technical environment

Strong SharePoint administration experience

Strong ITIL Process knowledge

Strong analytical, troubleshooting and problem-solving skills