Description

Responsibilities • Develop, test, and deploy enhancements to existing code to improve and/or maintain Dynamics 365 • Configure Omnichannel flows and experiences for Chat, SMS, Voice, and more • Work with business users to identify needs and apply or propose appropriate technical solutions using Microsoft Dynamics 365 • Create, implement, and maintain technical documentation for Dynamics 365 • Diagnose and triage technical errors, data issues, and performance challenges • Proactively provide feedback throughout the Agile journey, seeking for continuous process improvement

 

Skills Required:

C#, JavaScript, Azure Cloud logic apps, web apps

 

Skills Preferred:

Microsoft PVA or CoPilot exerience.

 

Experience Required:

2+ years of experience with Microsoft Dynamics 365 (Customer Service Workspace)

 

Experience Preferred:

Experience with Microsoft Omnichannel for Customer Service Experience with Power Apps, Canvas Apps, and Microsoft Azure

Key Skills
Education

Any Graduate

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