SAFe Salesforce Program/Project Manager

Job Description:

IMPORTANT:
This is a HIGHLY visible role.
Candidates MUST have exceptional communication skills

Candidates MUST have the specific experience working as a PROJECT Manager utilizing SAFe practices supporting Salesforce application development projects.
Candidates MUST have PROGRAM Management experience as well - in addition to managing Salesforce application development projects, this resource will also be working to help build out the Agile SAFe Practice within the agency.

If your candidate does not have this specific experience and exceptional communication skills - DO NOT submit them for the position.


Responsibilities include:

Coordinate with key stakeholders to assess and align management, business and IT resources required to meet requirements and deliverables for medium to large-scale projects within the DHHS salesforce Portfolio.
Train and Coach agency staff and team members on agile and Scaled Agile Framework for Enterprise (SAFe) practices.
Develop project plans, with defined timelines, deliverables, etc. to effectively and efficiently meet requirements that insure successful completion of deployments and implementation of IT solutions for program and agency-wide projects.
Capture and report required program management metrics
Monitor project milestones to ensure alignment with defined timelines and deliverables.
Actively manage multiple DHHS program portfolio activities running in parallel.
Monitor and, where necessary, recommend courses of action for any portfolio project activities that are at risk, deficient or not compliant with regulations or requirements.
Schedule, facilitate and document results of project meetings, work sessions, etc.
Provide scheduled and ongoing reporting to key stakeholders on project status, milestones, and deliverables.
Engage key stakeholders when portfolio project deliverables are at risk and recommend courses of action required to mitigate project risk.
Collaborate with State agency and DoIT project managers to develop, monitor and report on various project within the pipeline portfolio.
Facilitate scrum of scrums across multiple teams working with the same salesforce Organization


Skills and Technologies:

SalesForce, Agile SCRUM. Scaled Agile Framework for Enterprise (SAFe) Additionally, Copado experience preferred.

5+ years of experience as a Lead Analyst, Admin, or Developer.
4 years of experience in Agile and SAFe Methodology.
4 years of Program Management experience.
4 years of Project management experience.
4 years of experience with customer relationship management processes and systems.
Excellent oral and written comprehension/communication skills.
Very strong presentation and negotiation skills.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to lead and prioritize workload to meet deadlines for the team.
Salesforce Administrator certification required.