Salesforce Technical Architect

Job Requirements

Responsibilities:

• Serve as a project Technical Architect for client engagements, and work with project teams to achieve client project success and project profitability. 
• Present and demonstrate solutions to clients, gaining buy-in and building trust.
• Stay up to date on the latest Salesforce Education Cloud features and platform functionalities.
• Develop Salesforce proof-of-concepts and presentations to be used for sales and business development.
• Lead project technical team members and provide guidance on best practices for architecture, development, and DevOps.
• Collaborate with clients to understand their unique needs and challenges.
• Design and architect scalable, secure, and maintainable Salesforce solutions.
• Integrate Salesforce with other relevant systems using industry best practices such as APIs and data models.
• Develop and implement automation strategies to streamline workflows and improve efficiency.
• Provide technical leadership and guidance to internal teams and external partners.
• Proactively identify and mitigate potential risks.
• Document solutions effectively for future reference and knowledge transfer.
• Collaborate with project managers to define project scope, timelines, and deliverables.
• Manage project risks and issues, ensuring timely and successful project delivery.
• Provide sales support by developing solution designs, content, and financial estimates for RFP responses and other sales activities.
• Mentor Junior team members on best practice approach to implementations and managing client expectations
• Willingness to travel up to 25% as needed to support client and/or internal initiatives.  Most project work will be performed remotely.

Qualifications:

• 3 - 5 years of combined experience serving as a Salesforce Developer and Technical Architect.
• Proven experience as a Salesforce Technical Architect.  Salesforce Certified Technical Architect (CTA) is a plus.
• In-depth knowledge of the Salesforce platform, including Force.com, Apex, Visualforce, Lightning Web Components (LWC), OmniStudio, and integration and security best practices.
• Experience with data modeling and integration methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication, collaboration, and presentation skills.
• Ability to work independently and as part of a team.

Additional consideration for:

• Experience working in the education industry, or experience implementing Salesforce Education Cloud.
• Experience with Salesforce Heroku and Experience Cloud.
• Experience with Salesforce DevOps practices.
• Experience integrating with key higher education systems such as SIS, LMS, Advancement, etc.
• Understanding of higher education technology trends.
• Certifications in Salesforce Education Cloud or related products leading to a Certified Technical Architect, e.g. Platform App Builder, Integration Architecture, development lifecycle, data architecture, identity and access management.