Develop and implement deployment strategies for new features and configurations within SAP Fieldglass.
Collaborate with stakeholders to define the solution roadmap, ensuring alignment with business drivers and long-term strategies.
Support the creation of a roadmap for enhancing SAP Fieldglass in line with evolving business requirements.
Work closely with Fieldglass (vendor) to evaluate, define, and implement new solutions and integrations to address client-specific needs.
Leverage a deep understanding of Fieldglass integrations both within the SAP ecosystem (SAP S/4HANA, SAP SuccessFactors, etc.) and with external systems (Finance, HR systems, APIs, etc.).
Design and implement complex integrations to ensure seamless data flow across platforms and systems.
Create clear and comprehensive training materials and documentation to assist users in understanding and utilizing the Fieldglass platform effectively.
Conduct training sessions and workshops for end users and internal teams to ensure adoption and best practices.
Serve as a subject matter expert (SME) in Fieldglass functionality, providing guidance on process optimization and best practices.
Conduct workshops with business stakeholders to capture requirements, ensure alignment, and identify process improvement opportunities.
Work closely with change management teams and other service lines during the implementation and post-go-live phases to ensure smooth transitions and continued success.
Coordinate with cross-functional teams to resolve challenges and enhance solution performance.
Stay current with trends in external workforce management solutions and industry-leading practices.
Provide strategic insights based on a comprehensive understanding of the Vendor Management System (VMS) market, including other platforms such as Beeline, Wand, and PRO Unlimited.
Requirements:
7 years of hands-on experience with SAP Fieldglass, including requirements gathering, process design, integration, and deployment.
Experience with fieldglass troubleshooting, identifying gaps in application functionality, and providing solutions.
In-depth knowledge of SAP Fieldglass capabilities, functionality, and system architecture.
Strong understanding of APIs, integration strategies, and relevant data models related to SAP Fieldglass.
Proven experience in business process mapping and identifying opportunities for process improvement within the SAP Fieldglass platform.
Strong ability to translate business needs into functional Fieldglass configurations.
Strong interpersonal skills with the ability to develop relationships with internal and external stakeholders.
Ability to work with business leaders, technical teams, and vendors to ensure project success.
Relevant project management experience, particularly with Fieldglass implementations.
Ability to lead and guide teams through complex deployments and troubleshooting processes.
A holistic understanding of the VMS industry, including leading applications such as SAP Fieldglass, Beeline, Wand, PRO Unlimited, and others.
Familiarity with the evolving trends in external workforce management and contingent labor.