Call Center CMS Avaya Supervisor/ eWFM /IE... MS-Excel AHT

TSO Cobol Code

CRM JIRA CPQ HP ALM

Oracle SQL PL-SQL

Oracle EBS R12 developing EBS customizations extensions modifications localization

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Microsoft Office Suite Word Excel PowerPoint and Outlook

Cobol JCL TSO

Oracle SQL

PL/SQL Oracle

SQL Python

SQL Python

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EHR systems healthcare setting problem-solving skills

developers UX designers business and systems analysts