Data analysis SFDC User Acceptance Testing MS Office

planning leading analyzing business requirement... Agile

service cloud apex

servicenow CSA Agile/Scrum VRM

BA

JIRA SCRUM Agile

BS/equiv exp ESRI GIS AWS/GCP

BA

PSA

PowerShell Python FireEye NX AX PX Endpoint

Windows AIX Cisco Juniper BGP

BA

pega and CSSA and LSA

Certified System Administrator... Certified Implementation Speci... ServiceNow IT Service Management (ITSM)

burn-up burndown lead/cycle times velocity trends cumulative flow diagrams