Call Center CMS Avaya Supervisor/ eWFM /IE... MS-Excel AHT

CDE OCM CM

MS-Excel CMS Avaya Supervisor/ eWFM /IE... AHT Service Level

agile PMO roadmap

Management Office (PMO) governance assessment management

SQL and/or PL/SQL CMM/CMMI

UAT project notes Teamwork

Quality Assurance Quality Control CMM

SQL PL/SQL CMM/CMMI

Angular/React JS JavaScript framework java IDEs Eclipse STS

Java PL/SQL Eclipse STS React JS

VDOT scrum Agile SAFE Waterfall

Web design CMS Drupal HTML CSS

EHR Program Director EHR PMO Manager Application Manage

CMS Submission Process EDI transactions