Deskside Support v Customer Service.

customer service skills Microsoft Word Excel PowerPoint

Service Now ticketing system customer service

Java/J2EE ESB SOA architecture API integrations business analysis

PC/internet navigation Self-motivation detail-orientation customer service

Team Management Process Improvemen Quality Control Customer Service

Verbal Communication Data Entry Microsoft Excel Microsoft Word Customer Service

HDICSR Service Desk Analyst Customer Service

SDLC interviews observation surveys existing written documentation

verbal written sales customer service social media

Great Customer Service Desktop Support ServiceNow

problem-solving

Customer Service Serviceenvironment

COB

Adobe Acrobat Microsoft Excel Customer Service Data Entry Internet