bug tracking JIRA Support Team

desktop helpdesk Help desk

Support Lead tracking Telco JIRA monitoring

SQL ETL processes Power BI Desktop Data Modelling DAX/M Language

Help desk desktop

Active Directory VPN client Microsoft Office suite Windows 10

ServiceNow Windows OS MS Office

desktop helpdesk

Desktop Support

Management database Incident Resolution including restoring functional... installation configuring

Manage Desktop Devices Service now EUC tools remote support tools MS office

ITIL process of Incident Change Problem Service Request Manage Desktop Devices

EUC Desktop M365 Voice Services

ITIL process of Incident Change Problem Service Request Manage Desktop Devices

Manage Desktop Devices windows 10/11 OS ITIL process